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Clearing and Adjustment explained and FAQs – University of Reading

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Clearing and Adjustment explained and FAQs

You may have lots of questions about Clearing – but we're here to help! You'll find answers to the frequently asked questions we receive each year.

COVID-19 guidance

Visit our dedicated COVID-19 information pages for prospective students and applicants for advice and guidance about what to expect for autumn term 2021, as well as other information about how we are keeping our students and community safe.

Frequently asked questions

Clearing is a way of applying to university when you are applying for the first time after 30 June, or when your results are not what you expected. The easiest way to know if you are in Clearing is by checking your UCAS Track status. It will say "You are in Clearing" or "Clearing has started". You can also read more on the UCAS website.

Adjustment is when you can change the course or provider you want to study at because you have done better than expected by exceeding the offer conditions of your firm choice. It is possible you could swap what or where you study. Find out more about Adjustment from UCAS.

You can apply through Clearing and Adjustment if:

  • you applied through UCAS before 30 June 2021, but your results aren't what you expected and you didn't get your original choice of course or university
  • you applied through UCAS before 30 June 2021 and your results are better than expected, so you'd like to apply for a different course or university
  • you applied through UCAS before 30 June 2021, you received your results and you've changed your mind about the university place you've accepted
  • you didn't apply for a university place before 30 June 2021, you have your results and are now considering applying to university.

If you apply for a place at university after 30 June 2021 for September 2021 entry, your application is automatically included in Clearing.

5 July - 3 August 2021 (at noon): Clearing opens for those who already have their final results

Between 5 July and 3 August 2021, you can apply once you have received your final results. You can apply by calling our Undergraduate Admissions Team on +44 (0) 118 378 8372 or by completing our online application form – read our guide for applying online.

To find out more about how to apply if you have, or will receive, your final results between 5 July and 3 August 2021, read our Have your results? How to apply page. Unfortunately, we cannot assess your application based on provisional results.

10 August 2021: results day – Clearing and Adjustment opens

Most students will apply for Clearing places on results day – Tuesday 10 August 2021. View our Five steps to Clearing at Reading guide for helpful information on what you'll need to apply  to help us process your application faster.

Adjustment at Reading also opens on Tuesday 10 August. However, you only have five 24-hour periods (including weekends) to consider Adjustment. You will only be eligible for Adjustment if you have exceeded all of the requirements of your firm choice offer (including any subject-specific requirements).

You'll have two ways to apply to the University of Reading: you can call our Clearing hotline or you can complete our online application form – read our guide for applying online. We'll update our main Clearing page with the phone number and a link to our online application form when Clearing opens. We assess telephone and online applications in the same way, so it doesn't make any difference which method you use to submit your application.

 

Course-related questions

If you already have your final results and it is before 3 August, there is a slightly different process. Please follow our information on how to apply.

For those receiving results on Tuesday 10 August, we'll publish a list of all courses with places available in Clearing and Adjustment on our main Clearing page before our hotline opens. We update this list throughout Clearing as courses fill. If you're considering Reading through Clearing, it's a good idea to make a list of the courses (and UCAS codes) that you're interested in ahead of time to check against the final list of courses available in Clearing. We also offer suggestions for other courses in related subjects in case your preferred course no longer has vacancies or we aren't able to make you an offer on your first choice.

Any of the courses available in Clearing are also available for Adjustment.

Yes. Our list of available courses will include any Foundation courses that are open for Clearing applications, as well as our International Foundation pathway courses and International Foundation Programme. Find out more about the different Foundation options at Reading if you're interested in a Foundation year.

 

Questions about applying via Clearing

If you receive your results on Tuesday 10 August, we will publish our Clearing and Adjustment hotline a few days before Clearing so you can make a note of it. View the hotline hours of operation on Getting your results on 10 August? What you need to know. Our online application form will also be available for applications. We assess telephone and online applications the same way, so you can choose either option but it's best not to try and do both as this may cause some confusion between our call centre and online application system. You can apply through Clearing as long as we have vacancies.

We understand this can be a stressful process, and we have a team of dedicated decision-makers on hand to make on-the-spot decisions on our hotline and online application form. For some courses, or if you have certain additional circumstances we need to consider, we may not be able to make a decision immediately. We may ask you to provide additional information to help us assess your application (e.g., a portfolio, or proof of results) or we may ask you to have a telephone interview with the Admissions Tutor for the course you're interested in before a final decision can be made. We'll explain any next steps, or ask you to provide us with information, if we can't issue you a decision immediately.

Don't worry – we may have other related courses that you'd be interested in! Our decision-makers will be able to let you know what similar courses are available if you're applying via our Clearing hotline. If you've submitted an online application and the course is unavailable or you aren't eligible, we'll automatically assess your application for a similar course and make you an offer via email if you meet the entry criteria for it. If you've applied online and you receive an alternative offer via email, you can call our Clearing hotline and we'll answer any questions you have.

The lines will be very busy, but we have plenty of staff taking calls so please be patient and keep holding the line. We'll do our best to get to your call as quickly as we can.

If you don't want to wait on the line, you can instead use our online application form and we'll email you a decision. Read our guide for applying online. Online applications are handled in the same way as calls to our Clearing hotline.

We are bound by all applicable Data Protection laws to treat your application confidentially so we can't take an application on your behalf unless you give us permission. You'll need to be available to give us permission to speak to your parent or guardian over the phone.

Before you submit your application, please read our guide to applying online, which will help you through the process.

The application form is optimised for desktop/laptop use, but you can also use a mobile device or tablet. If you choose to use a tablet or phone, do make sure you read the guide as certain features (such as hover help text) won't be available. Additionally, we won't be able to make a decision on your application unless you specify all your results (A levels and GCSEs or equivalent). Before you submit your application, double check your email address is correct since this is how we'll confirm receipt of your application and contact you with a decision on your application. Please make sure to check your junk/spam folder for our emails.

If you have applied online between 5 July and 3 August 2021, please follow this information on how we process your results.

On results day (10 August), we aim to process online applications within an hour, but it could take us a bit longer depending on volume. You'll receive a confirmation email when you submit your application. If you haven't received an auto-confirmation it may be because you've mistyped your email. In this case, please contact us via our Clearing hotline and our decision-makers will be able to bring up your application by your surname and process it via the hotline.

If you have applied between 5 July and 3 August, there is a slightly different process. Please consult our information on how to accept your offer.

For applications submitted on or after results day (10 August), you must accept your offer via UCAS Track. Please read our Five steps to Clearing at Reading guide for instructions on how to accept your offer.If you apply on or after results day (10 August), your offer is only guaranteed until the following day at 12:00pm (noon). If you intend to accept your place at Reading, please do so via UCAS Track before your offer expires to guarantee your place. If you haven't accepted your place on UCAS Track before your offer expires, you'll need to contact us again to request a new offer. Please note that we may not be able to reissue an offer for the same programme if the course has become full.

UCAS Track only opens for offer acceptances after 14:00 on Tuesday 10 August. If it's before 14:00 and you're trying to accept your offer, you'll need to wait until UCAS Track opens for Clearing referrals. Please read our Five steps to Clearing at Reading guide for instructions on how to accept your offer. If you haven't applied to university previously and don't have a UCAS ID, you will have to apply for a UCAS ID directly with UCAS, you should do this as soon as possible since UCAS can take up to 24 hours to issue you a login.

Unfortunately, we can't assess provisional results, and we can't make an offer on your predicted grades or keep a partially completed application open. Anyone receiving A level results on 10 August can apply from that day. If you're still waiting on your results and you'd like to receive the latest information about Clearing at Reading, you can register your interest and we'll stay in touch by email.

Once you have your results, you can contact us to apply. When contacting us, please ensure that you have details of your qualifications available, including any GCSE or equivalent qualifications, and the UCAS codes of the course you'd like to apply for. We can then let you know whether we can offer you a place. Unfortunately, we can't assess provisional results, and we can't make an offer on your predicted grades or keep a partially completed application open.

Yes! Please have details of your qualifications available, both A levels and GCSEs (or equivalent). We will then be able to let you know whether we can offer you a place. If you plan to accept your Clearing offer, you must apply for a UCAS ID via UCAS; we recommend doing this as soon as possible since UCAS can take up to 24 hours to issue you a login.

Yes! We appreciate that after a gap year your interests and aspirations may have changed. Please have your UCAS personal ID and/or Reading ID readily available, as well as details of all your qualifications (A level and GCSEs or equivalent). We can then let you know whether we can offer you a place. Please note: you'll need to withdraw your confirmed place and make a new UCAS application to accept your offer from Reading.

Yes, we may be able to make you a Clearing offer if we have places available on the course you previously applied for.

Unfortunately, we're not able to consider you through Clearing for the same course if Reading was your Firm/Insurance choice but we weren't able to confirm your place. We may be able to consider you for another course in Clearing, which we will look at on a case-by-case basis.

 

Other questions

Accommodation is guaranteed when you apply through Clearing.

We have reserved rooms for our Clearing applicants on our main Whiteknights campus across a range of room types and catering options. Please visit our Clearing accommodation page for more information about your halls options, as well as how to apply for accommodation.

If you're applying for Clearing on results day (10 August) or after and we're able to make you an offer, you'll automatically be sent an email to book your accommodation once we've confirmed your final results. Final results confirmation can take a few days, so don't worry if you haven't yet received your accommodation booking email. Once you've received your email, simply follow the link to your RISIS portal to book your accommodation. You will choose the 'Guaranteed Clearing' pathway.

Once you have received an accommodation offer from us, you will have five working days to accept or reject it. At the point of accepting your offer, a £250 deposit is payable.

You can find all of the measures we've put in place for the start of term on our COVID-19 prospective students and applicant pages. This information is specifically for our future students and gives information about what you can expect ahead of the start of term. We also have information available about our Student Support services, available to all our students on campus as well as those studying remotely.

You can get a feel for living and studying at Reading on our Virtual Experience Hub, where you can explore our campuses, view inside departmental buildings, facilities and accommodation using our 360 tours, or watch one of our students show you around. You can also register your interest to attend one of our self-guided campus tours and we'll send more information as we are able to schedule visits, in line with government guidance.

We have range of Virtual Events which give further insight into our courses and subject areas, as well as dedicated sessions providing practical support about applying to university, including through Clearing. You can watch previous events as well as sign up for future events.

If you receive a place at Reading via Clearing on Tuesday 10 August, you'll be invited to our dedicated Virtual Clearing Welcome event on Wednesday 11 August where you will have the opportunity to ask your key questions. You will also have the opportunity to visit campus for a self-guided tour (in line with government guidance at the time). The invitation to the virtual Clearing event and on-campus opportunities will be emailed to you separately from your offer letter.

Student Finance England (SFE) have a short video explaining what you need to know. If you have already applied for student finance and then change your course/university through Clearing or Adjustment, you'll need to let SFE know as soon as possible, as it may affect what you're entitled to. To do this, log into your SFE online account and then select: Your Account, Change your application, University/college and course.

If you get a place through Clearing and haven't yet applied for a student loan, don't worry. You can apply via the Student Finance England online service.

There's a different process if you're a student from Scotland, Wales or Northern Ireland, so please be sure to check with your relevant student finance authority.

 

Questions from international applicants

You can find all of the measures we've put in place for the start of term on our COVID-19 information pages for prospective students and applicants, including our online teaching provision for students who are unable to travel to Reading before the start of term due to health and/or travel restrictions. We regularly update these pages with the latest government guidance and information relevant to you studying at Reading, so be sure to check these pages frequently. Our dedicated International Student Advisory Team has put together advice specifically for international students intending to join us. We also have information about our Student Support services, available to all our students on campus as well as those studying remotely.

Yes. We accept a range of international qualifications for entry directly onto our undergraduate programmes. If your qualifications do not meet the criteria for a place on a full degree course, we offer some courses with an integrated Foundation year, and we also offer an International Foundation Programme (IFP) at Reading that provides you with a pathway to an undergraduate degree course. You can check your eligibility by country for our undergraduate and International Foundation courses.

Most international students have enough time to receive a visa to study in the UK when applying via Clearing. Once you have accepted your Clearing place at Reading and hold an unconditional offer, we'll be able to issue you a Confirmation of Acceptance for Studies (CAS) document which you'll need to apply for your visa. You can find more information on our visa and immigration page. If you are from a country within the European Union or European Economic Area (with the exception of the Republic of Ireland), regulations have changed and you will now need a visa to study in the UK. You can find more information on our Brexit pages. We also have international representatives who can help with the visa application process.

You can contact the International Recruitment Team and our staff will be able to help you, from providing course advice to information about getting to Reading from the airport. If you have specific questions about visas and immigration, please contact our dedicated International Student Advisory Team. We regularly update our COVID-19 prospective student and applicant pages with the latest information and guidance for students arriving from outside the UK. If you'd like personalised support, we have international representatives in a number of countries who can submit a Clearing application and/or visa application on your behalf.

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