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Clearing and Adjustment explained – University of Reading

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Clearing and Adjustment explained

We’ve provided some general information about Clearing and Adjustment, how it works, and how to prepare yourself to apply via Clearing and Adjustment.

What is Clearing?

What is Adjustment?

Clearing and Adjustment: important dates

Get organised before clearing

Course-related questions

Questions about applying through Clearing

Other questions

Questions from international students

What is Clearing?

Clearing is a way of applying to university when you are either:

  • applying for the first time after 30 June, or,
  • when your results are not what you expected.

If you've already applied for university via UCAS, the easiest way to know if you are in Clearing is by checking your UCAS Track status. It will advise either 'You are in Clearing' or 'Clearing has started'. 

Find out more about Clearing from UCAS.

If you haven't applied to university via UCAS, you will need to complete a UCAS application in order to use Clearing.

Clearing is open to UK, EU and international students. You can apply through Clearing if:

  • you applied through UCAS before 30 June, your results aren't what you expected, and you didn't get your original choice of course or university
  •  you applied through UCAS before 30 June, you received your exam results, and you've changed your mind about the university place you've accepted
  •  you didn't apply for a university place before 30 June, you have your exam results, and are now considering applying to university.

If you apply for a place at university for September 2019 entry after 30 June 2019, your application is automatically included in Clearing.

what is Adjustment?

Adjustment is when you change the course or university you want to study at because you have met or exceeded the offer conditions of your firm choice. It is possible to swap what, or where, you study.

Find out more about Adjustment from UCAS.

Adjustment is open to UK, EU and international students. You can apply through Adjustment if:

  • You applied through UCAS before 30 June 2019, your results are better than expected, and so you'd like to apply for a different course or university.

Clearing and Adjustment: important dates

You'll have two ways to apply to the University of Reading during Clearing and Adjustment:

  • You can either call our Clearing hotline, or;
  • you can complete an online application.

We'll update this page with the telephone number and online application as soon as Clearing opens on 5 July 2019.

Both our telephone and online application form are handled in exactly the same way, so it doesn't make any difference which method you use to contact us.

5 July 2019: Clearing opens if you have your results

Once you receive your results, you can apply between 5 July and 9 August 2019.

If you will receive your results before 9 August, please read our Already have your results? What to do now information page. 

15 August 2019: A level results day, Clearing opens

Most students will apply for Clearing places on A level results morning - Thursday 15 August 2019. To receive information about Clearing at Reading by email, you can register your interest, you'll also receive our priority hotline number on the morning of 15 August.

If you will receive your results on 15 August, please read  our helpful information for those waiting for results information page for what you'll need on A level results morning to help speed up your application.

15 August 2019: A level results day, Adjustment opens

Adjustment at Reading opens on Thursday 15 August. However, you only have five days (including weekends) to consider Adjustment.

You will only be eligible for Adjustment if you have met, or exceeded, all of the requirements of your firm choice offer (including any subject-specific requirements).

Get organised before Clearing

Before you apply to the University of Reading in Clearing and Adjustment, it's a good idea to get organised. We have a few suggestions  that should help this process go smoothly for you:

Register your interest

By completing our register your interest form,  you'll receive emails with information about Clearing at the University of Reading and, on A level results morning, we'll send you our priority hotline number so we'll be able to process your application faster.

Visit us

If you haven't been able to visit Reading, or if it's been a while since you were last here, it's a good idea to visit us visit us so you know it's the right place for you. We have Open Days on 21 and 22 June and offer regular campus tours campus tours throughout the summer. You can also drop in at our Visitor Reception in the Carrington Building Monday to Friday, 09:00 to 16:30, where Recruitment and Admissions staff are available to answer any questions and help you take a self-guided campus tour.

Review our courses

Learn more about what it's like to study at Reading and review our available courses. There are many different options available, such as placement opportunities or study abroad. You can also request a prospectus. It's a good idea to make a list of the courses (and their UCAS codes ) that you're interested in.

Chat to a student

If you have questions about what it's like to be a student at Reading, why not chat with a current Reading student? They'd love to tell you about their experiences, and can help with any questions that you have from a student perspective.

Ask us a question

Still have questions about studying at Reading, courses, or making an application? Ask us a question and we'll get you the answers. 

Course-related questions

Will all of your courses be available in Clearing?

Once we've finalised our list of courses, they'll be published on the main Clearing and Adjustment page. We recommend that you do some initial research: learn about what it's like to study at Reading and review our courses. It's a good idea to make a list of the courses (and UCAS codes) that you're interested in to check against the final list of courses available in Clearing. You can Register your interest and we'll update you with our list of courses available and with our priority hotline on A level results morning so you'll be one of the first to know what's available. We'll also be updating the list throughout Clearing as courses fill.

Are all courses available for Adjustment?

Any of the courses available for Clearing are also available for Adjustment.

If I'm interested in a Foundation course, can I apply through Clearing?

Yes. Our course list will include any Foundation courses, as well as our International Foundation Programme, if those courses are available in Clearing. You can read more about the different Foundation options at Reading. 

Questions about applying through Clearing

What is the Clearing telephone number and how do I apply?

We will publish our Clearing and Adjustment hotline a few days before Clearing so you can make a note of it, and the hotline will open at 07:30 on Thursday 15 August 2019. Our online application form will also be available at 07:30 for applications (please see the guide to applying online to help you quickly complete the form). We process applications via the online application and the telephone hotline the same way, so you can choose either option-but it's best not do try to do both as this may cause some confusion. The online application will remain available for as long as we have vacancies.

The hotline will be available:

  • Thursday 15 August - 07:30-18:00
  • Friday 16 August - 08:00-17:00
  • Saturday 17 August - 10:00-14:00
  • From Monday 19 August until Friday 23 August - 09:00-17:00

If you already have your results, you can apply between 5 July and 9 August.  Read more about guide to applying online if you already have your results.

How quickly will you let me know your decision?

We understand this can be a stressful process, and we have a team of dedicated decision makers on hand to make on-the-spot decisions. Please note that for some courses, or if you have certain additional circumstances we need to consider, we may not be able to make an immediate decision. We may ask you to provide additional information to help us assess your application (e.g. a portfolio) or we may ask you to have a telephone interview with the Admissions Tutor for the course you are interested in before a final decision can be made. Don't worry - we'll explain any next steps that will happen.

What happens if the course I think I want isn't available or becomes unavailable?

Don't panic - we may have other courses that are similar that you'd be interested in! The best thing to do is to make a list of courses you're interested in ahead of A level results day, and check those against our list of courses available in Clearing, which will be available on 15 August. If you've submitted an online application, we'll automatically assess your application for a suitable alternative course and generate an offer for you via email if you're eligible. Once you receive your offer via email, call us back, select the option 'If you have a Clearing offer from the University of Reading' and we can answer any questions you have.

I can't get through to your hotline number. What should I do?

The lines will be very busy but we have plenty of staff taking calls so please be patient and keep holding the line. We'll do our best to get to your call as quickly as we can. If you don't want to wait, you can also apply online and we'll email you a decision - online applications will be handled in the same way as calls to our Clearing hotline.

I'm planning to submit an online application. How does the online application process work?

Before you submit your application, read our guide to applying online, which will help you through the process. Although the application form is optimised for desktop/laptop use, you can also use a mobile device such as a tablet or phone. If you choose to use a tablet or phone, do make sure you read the guide as certain features (such as hover help text) won't be available. Before you submit your application, please double check your email address is correct as this is how we'll confirm receipt of your application, and please make sure to check your junk/spam folder for the confirmation of submission email.

I've submitted an online application but I haven't heard anything yet. What should I do?

First, check your email including any junk/spam folders-you'll receive an email from us confirming we've received your application once you've submitted it. When we receive your application, we'll have a team of decision makers assessing online applications. Please be patient and we'll do our best to process your application as quickly as we can. Once we've made a decision on your application, we'll email you our decision so keep checking your inbox (as well as any spam/junk folders just in case). If you've checked your email, including any junk/spam folders, and you haven't received an auto-confirmation or a decision on your online application it may be that your email address wasn't correct. In this case, please call our main Clearing hotline and we'll be able to help you.

Can my parent or guardian call on my behalf on results day?

We are bound by the General Data Protection Regulation (2016), the UK Data Protection Act (2018) and all applicable Data Protection laws to treat your application confidentially so we can't take an application on your behalf unless you give us permission. You'll need to be available to give us permission to speak to your parent or guardian over the phone.

How do I accept my offer?

We've provided step-by-step instructions on how to accept your offer in our five steps to finding your place at the University of Reading.  Your offer is only guaranteed until the following day at 12:00 (noon), so please be sure to accept it within that time. If you try to accept your offer on UCAS Track after 12:00 (noon) the next day, your offer will have expired and you won't be able to accept it. You'll need to contact us again to request a new offer-but please be aware that after your original offer expires we may not be able to reissue an offer for the same programme as our courses can become full during Clearing.

I'm trying to accept my offer to Reading on Thursday 15 August but I don't know where to on UCAS Track.

UCAS Track only opens for offer acceptances after 15:00 on Thursday 15 August so, if it's before 15:00, you won't be able to accept your offer. Try again after 15:00. We've provided step-by-step instructions on how to accept your offer in our five steps to finding your place at the University of Reading, which should help you through the process on UCAS Track.

Why can some people apply early for Clearing? Can I apply ahead of time and have it reviewed on 15 August if I don't get my results until then?

Some people receive their results before A level results day on 15 August depending on their qualification type and when those results are released. Early Clearing is open to applications between 5 July and 9 August for applicants who have received their final results. We won't be able to assess partially completed applications, and we can't hold a partially completed application open. Anyone receiving A level results on 15 August can apply from that day. If you're still waiting on your results and you'd like to receive the latest information about Clearing at Reading, you can register your interest and we'll stay in touch by email with the latest updates.

I don't have my final results yet but I'll receive them before 9 August. Can I apply on 5 July for a place?

No, you can't apply until you have your results. Once you have your results, you can contact us to apply and we will guide you through the Clearing process. It's a good idea to review the courses review the courses we offer at Reading (although not all courses may be offered in Clearing). When contacting us, please ensure that you have details of your qualifications available, including any GCSE or equivalent qualifications as well as your most recent qualifications (such as A level or equivalent). We will then be able to let you know whether we can offer you a place.

I don't have a current UCAS application but I have my results. Can I still apply through Clearing?

Yes, you can still apply. As long as you have your final results, you can contact us to apply between 5 July and 9 August and we will guide you through the Clearing process. When contacting us, please ensure that you have details of your qualifications available, including any GCSE or equivalent qualifications as well as your most recent qualifications (such as A level or equivalent). We will then be able to let you know whether we can offer you a place. Please note that you will need to make a UCAS application in order to accept any place offered.

I applied for deferred entry last year and have a confirmed place at a different university. I have changed my mind and now want to apply to Reading. Can I apply through Clearing before 15 August?

Yes, you can apply. We appreciate that after a gap year your interests and aspirations may have changed and we'll certainly accept applications. From 5 July, if you have your results, you'll be able to contact us and we will guide you through the Clearing process. Please ensure that you have your UCAS personal ID as well as details of your qualifications readily available, including any GCSE or equivalent qualifications as well as your most recent qualifications (such as A level or equivalent). We will then be able to let you know whether we can offer you a place. If we're able to offer you a place at Reading, you will need to withdraw your confirmed place and make a new UCAS application to accept your offer from Reading.

I was accepted at Reading, but I chose other universities as my firm/insurance choices. I've changed my mind and want to come to Reading. Can I still apply?

Yes, we may be able to make you a Clearing offer if we have places available on the course you previously applied for.

The University of Reading was my firm/insurance choice but I was unsuccessful. Can I re-apply for the same course through Clearing?

Unfortunately not. We're not able to consider you through Clearing for the same course if Reading was your firm/insurance choice and we weren't able to confirm your place. We may be able to consider you for another course in Clearing, which we will look at on a case-by-case basis. 

Other questions

Can I visit the University?

If you haven't been able to visit the University of Reading or if it's been a while since you were last here, it's a good idea to visit us so you know if we are the right place for you. We run regular campus tours over the summer and you can also drop in at our Visitor Reception in the Carrington Building. The Reception is open Monday-Friday, 09:00-16:30 and Recruitment and Admission staff will be available to answer any questions and help you take a self-guided campus tour.

If you receive a place at Reading via Clearing on Thursday 15 August, you'll be invited to our dedicated Visit Morning on Friday 16 August. The invitation to the Visit Morning will be emailed to you separately.

Will I get accommodation?

If you're able to apply via Clearing between 5 July and 9 August, as long as you apply for
accommodation by 1 August and fulfil the conditions of your offer by 31 August, you are guaranteed on-campus accommodation. Please visit our accommodation pages for information on how to apply for accommodation, including room types, locations, timelines and helpful videos on how to apply and accept an accommodation offer. If you're applying after 1 August, we'll send you information about accommodation availability and how to apply via email if we're able to offer you a place at Reading.

If you're applying for Clearing on 15 August and we're able to make you an offer, your offer email will confirm whether we can guarantee you a place in halls too - please ensure you read your email carefully. Once you have accepted your offer you will receive further details on how you can apply for accommodation. If you're not sure whether you'd like to live in on-campus accommodation or off-campus accommodation, please take a look at our accommodation pages for more information.

What about my Student Loan?

Student Finance England (SFE) have a short video explaining what you need to know.

If you get a place through Clearing and haven't yet applied for a student loan, don't worry. You can apply via the SFE online service.

If you have already applied for student finance and then change your course/university through Clearing or Adjustment, you'll need to let Student Finance England know as soon as possible, as it may affect what you're entitled to. To do this, log into your SFE online account and then select: Your Account, Change your application, University/college and course.

There's a different process if you're a student from ScotlandWales or Northern Ireland so please be sure to check with your relevant student finance authority.

Questions from international students

I'm an international student and I don't have UK qualifications. Can I still apply through Clearing?

Yes. We accept a number of international qualifications for entry directly onto our undergraduate programmes. If your qualifications do not meet the criteria for a place on a full degree course, then the International Foundation Programme at Reading provides you with a pathway to an undergraduate degree course. You can check your eligibility by country for our undergraduate and IFP courses.

I'm coming from a country outside the UK/EU. Do I need a visa and will I receive it in time?

Most international students have enough time to receive a visa to study in the UK when applying via Clearing. Once you hold an unconditional offer that you have accepted (so we have evidence of your academic qualifications, English proficiency and a copy of your passport), we'll be able to issue you a Confirmation of Acceptance for Studies (CAS) document which you'll need in order to apply for your visa. You can find more information on our Visa and Immigration page. We also have overseas representatives in a number of countries who can help with the visa application process.

I'd like some help with my Clearing application or visa application. What kind of help do you provide?

We have an International Recruitment team who are able to provide you with support - from course advice to information about getting to Reading from the airport. They regularly attend events around the world, so you may be able to meet us in your country. We also have overseas representatives in a number of countries who can help with the visa application process if you'd like to have more personalised support.

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