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Offer holders: confirming your place at Reading – University of Reading

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Offer holders: confirming your place at Reading

If you have a Firm or Insurance offer for an undergraduate course at the University of Reading, this information will guide you through the next steps in confirming your place with us, and answer popular questions.

COVID-19 guidance

Visit our dedicated coronavirus pages for prospective students and applicants, where we've put together information for our future students about what to expect ahead of the start of term.

Results 2020: what you need to know

When you have received your results (and we have received them too) you can check the status of your application through UCAS Track using your UCAS personal ID number and password. Alternatively, you can check the status of your application through Me@Reading Applicant using your Reading ID number and password.

If you are unsure whether we receive your results direct from UCAS, or whether you need to send them to us, check the UCAS website to see which results we receive automatically. If your qualification(s) aren't on the list, you will need to scan and email them to us at applicantresults@reading.ac.uk

If your place is showing as unconditional on UCAS Track or Me@Reading Applicant, your place at Reading is confirmed. We will be contacting you via email in the next few weeks to provide more information about what will happen next as you join the University of Reading. In the meantime, why not explore our Welcome pages.

If your offer is still showing as conditional, then please do not worry. We have put together some Frequently Asked Questions (FAQs) which we hope will help answer any queries you may have. However, please do feel free to contact us should you require anything further.

You can contact our dedicated hotline on +44 (0) 118 378 8372 or email ugadmissions@reading.ac.uk. We are open 09:00-17:00 Monday to Friday, with extended opening hours on A level results day, Thursday 13 August, of 08:00 to 18:00.

Change of course and (un)deferral Requests

Complete our Change My Offer Request Form, if you hold an offer for the University of Reading and would like to:

  • request a change of course
  •  defer your place to 2021
  • commence your studies in September 2020  if you have previously requested a deferral to 2021.

Questions about the confirmation process

If your place is showing as unconditional on UCAS Track or Me@Reading applicant , your place at Reading is confirmed and your place is guaranteed. Please do update us on your final achieved results as part of your online enrolment and we will ensure that your revised grades are applied to your application record.

If we were unable to confirm your place on results day, you must notify us that you are intending to appeal. Please email us as soon as possible at ugadmissions@reading.ac.uk letting us know that you intend to appeal your results, and we will hold your place on your course until 7 September. We will review your final marks once we receive them (we must receive them before 7 September), and we will notify you once we've been able to make a decision on your application.

We understand that changes to the assessments this year can be stressful. We are able to offer some flexibility if you miss your conditions, so you don't have to commit to deferring to September 2021. On results morning, check UCAS Track as we may have been able to offer you a place.

However, if you wish to take your exams in the autumn, please contact us at +44 (0) 118 378 8372 or ugadmissions@reading.ac.uk so that we are aware of a potential change to your results. Remember to include your UCAS personal ID number on your email, or have it to hand if you call.

In the first instance, check the status of your application through UCAS Track using your UCAS personal ID number and password. You can also access your status via Me@Reading applicant (log in with your Reading ID and date of birth).

Congratulations, your place is confirmed! As long as we have received your results, your offer should be updated to unconditional. You do not need to do anything at this stage and we will be contacting you via email in the next few weeks to provide more information about what will happen next as you join the University of Reading. In the meantime, please explore our Welcome pages, which will give you useful information about the start of term.

We receive most results via UCAS. If you are unsure whether we receive your results direct from UCAS or whether you need to send them to us, then check the UCAS website to see which results we receive automatically. If your qualifications have not been sent to us via UCAS, please send us a scanned copy by email to applicantresults@reading.ac.uk as soon as possible.

We're able to offer some flexibility if you miss your conditions, so the decision on UCAS Track is not an error. Congratulations, and we can't wait to meet you in the autumn!

Please don't worry. We will still aim to make a decision by Thursday 13 August or as soon as possible thereafter. We're able to offer some flexibility if you've missed your offer conditions, so please check UCAS Track or Me@Reading applicant for our decision.

You can apply to Reading via Clearing. You will need to release yourself from the other university (which you can do via the "Release into Clearing" option on UCAS Track). We have lots of helpful information about applying to Reading through Clearing on our Clearing pages.

Unfortunately, we can't give out any results, so please make sure you arrange to collect these from your school or college. If you are going to be unavailable during results time, you should make alternative arrangements with your school or college to receive your results.

We review all applications thoroughly to see if we're still able to offer a place in spite of conditions being missed, but please bear in mind that competition for places is high – unfortunately, we cannot accommodate everyone. If you have extenuating circumstances that have affected your final results, please get in touch with the relevant information and we will review your application. If you had already told us about any extenuating circumstances before your results were released, then we would have taken them into consideration.

If the University of Reading was your Firm/Insurance choice, but once we received your results we were not able to confirm your place, we are unfortunately unable to consider you through Clearing for the same course. We may be able to consider you for another course, which will be looked at on a case-by-case basis when you contact us via our Clearing hotline.

We are bound by the General Data Protection Regulation (2016), the UK Data Protection Act (2018) and all applicable Data Protection laws to treat your application confidentially so we normally cannot discuss it with anyone else. However, you can nominate an alternative person to communicate with us on your behalf.

If you'd like to nominate someone else, simply send an email to ugadmissions@reading.ac.uk with the name and contact details of that person. Remember to include your full name and UCAS personal ID and/or Reading ID number.

Change of course questions

You may have decided that you've chosen the wrong course and would like us to consider you for an alternative one. You will need to complete our Change My Offer Request Form and let us know which course you would like to change to. If there are places available, we will consider you for that course and let you know whether the change has been approved or not.

If you have an unconditional "change of course" offer, we would advise you to consider whether the course would be something that you would be interested in studying. You can also get in contact with our Admissions Team via the Confirmation hotline on +44 (0) 118 378 8372 or email ugadmissions@reading.ac.uk and we'll be happy to answer any questions you may have.

To respond to this unconditional "change of course" offer, please log on and reply through UCAS Track within five days. After five days, if you've not accepted or declined our offer, UCAS will automatically decline it for you.

Deferral questions

Please complete our Change My Offer Request Form

Please note, you will still need to meet the terms of your offer by 31 August 2020 in order to defer your place. Don't worry if you don't hear back from us right away; we're busy processing Clearing applications but will process deferrals as soon as possible.

Please note that we're only able to defer your application to the next year of entry (e.g. if you hold an offer for September 2020 entry, we can only defer your offer to September 2021 entry).

If for any reason you are unable to meet the conditions of your offer, you can re-apply for entry the following year through UCAS.

Please complete our Change My Offer Request Form

Please note, you will still need to meet the terms of your offer by 31 August 2020 in order to guarantee your place.

Accommodation questions

The University will automatically confirm your place with the Accommodation Team, so you do not need to contact them unless you have any particular concerns. The Accommodation Team are usually able to issue your room offer within five working days of your place with us becoming unconditional. The Team will contact you via email (using the email address you provided on your application), so be sure to check your inbox regularly, including your spam/junk folders.

Your offer will detail the type of room and the hall that you have been allocated (e.g. a premium en-suite room in Mackinder Hall). It will also include the date that you will be invited to arrive, the cost of your accommodation, and your payment instalment dates. You may also want to visit our Accommodation pages, where you can find additional information.

First, you'll need to release yourself from your Firm choice and select Reading as your Firm choice instead on UCAS Track in order to be able to apply for on-campus accommodation. Once you're firmly placed with us and your offer has been made unconditional, you're eligible to apply for accommodation.

Non-guaranteed accommodation applications for Insurance candidates will open from Monday 17 August at 09:00. To apply, please log on to Me@Reading applicant from Monday 17 August. If you've not logged on before, your username is your eight-digit Reading ID Number and your password is your date of birth (in the format "ddmmyyyy"). Select "Accommodation" from the Actions menu at the top of the screen, which will take you to the Student Accommodation Online application system where you make an application.

Please note: a place in halls cannot be guaranteed if Reading is or was your Insurance choice. The number of rooms available varies from year to year depending on the number of Firm acceptances to the University. Students originally holding Insurance offers should explore alternative accommodation arrangements if University accommodation is full. You'll be provided with further information and guidance if this situation arises. You can also view advice from Reading University Students' Union on finding alternative accommodation.

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