e-learning: Terms and Conditions
How to book
To apply for a course, please use the online registration form or this (pdf format) registration form. Please complete it in full and send it to our Short Course Administrator. All applications are acknowledged.
Enrolment instructions
Full instructions on how to enrol onto the course website are sent electronically to participants shortly before the start of a course.
Fees
Course fees and related discounts are quoted at the end of each course description. Invoices are issued together with joining instructions two to three weeks before the start of a course.
Cancellation charges
Applications are transferable to another individual at any time, otherwise cancelled course applications will incur the following charges:
- 21 or more days before the start of a course: NIL
- 14-20 days before the start of a course: 50%
- 1-13 days before the start of a course: 90%
- course start date or later: 100%
Academic discount
An academic discount of 30% is offered to full-time staff and students in Higher and Further Education.
This offer is on a 'stand-by' basis - eligible participants can ask to be placed on our stand-by list. If the course is not full 3 weeks before the start date you may be allocated a place at the discounted rate.
To take advantage of the academic discount, complete and return our standard registration form, indicating clearly your eligibility and that you wish to be placed on our stand-by list.
Course size and postponement
The number of students in a course group will be kept within limits of about 12 to 24. The start of a course may be delayed if fewer than 12 people have confirmed applications three weeks before the scheduled starting date.
Course changes
We constantly seek to update and improve the scope and quality of our training. We therefore reserve the right to modify the course content without notice.
Further information
If you have questions or comments regarding our short course programme, e-mail us, telephone +44/0 118 378 8689 to speak to our short course administrator, or fax +44/0 118 378 8458.
Last updated: 17 January, 2012
