Mail Shop
This service is currently unavailable. Phone 378 6530 if you want to confirm this is still the case. Please do not come to Whiteknights House speculatively.
Internal mail
Find out how to send mail through the internal post and check collection times for your building.
Sending mail
Learn how to prepare mail for external post and courier services, request supplies and find out more about the special procedures for goods being sent outside of the EU for repair or sale.
Receiving mail
Get details of how to ensure that your mail is delivered promptly and to the correct address, find out about setting up a business reply services and let us know if your department changes address.
Go to this page for information on the new Whiteknights building addresses.
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Tell us what you think about the service that we provide.
Quick Guide to Postal Services
Click above for an introduction to our services.
COVID-19 Information
The Postal Service area in the basement of Whiteknights House is Covid19 secure. Please read all signs if you visit and take all prescribed precautions. Please do not approach Postal Service staff any more closely than is necessary and avoid entering spaces without invitation. It is better to email or phone in advance for clarification and to avoid wasted journeys.
Remember, the area is also regularly accessed by external couriers and other legitimate users from across the University. It is vital they all maintain a safe distance and don't spend unnecessary time in anybody else's space.
Staff will tell you, from a safe distance, what you need to do and where it is safe to go.
It is not possible to operate a safe queuing system in the confines of the approach to the Mail Shop. It will remain closed until further notice. We are investigating ways of safely re-introducing the service later.
Postal Services SLA
Current Estates Committee approved SLA