Mail Shop

Send letters and parcels across the world at discounted rates with Postal Services. Open Monday to Friday, 9am - 4.30pm.

Internal mail

Find out how to send mail through the internal post and check collection times for your building.

Sending mail

Learn how to prepare mail for external post and courier services, request supplies and find out more about the special procedures for goods being sent outside of the EU for repair or sale.


Receiving mail

Get details of how to ensure that your mail is delivered promptly and to the correct address, find out about setting up a business reply services and let us know if your department changes address


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Quick Guide to Postal Services

Click above for an introduction to our services.

Important Courier Information

Since April 2017 the University's courier service suppliers (DHL and Parcelforce) have been required by UK's Office of Financial Sanctions Implementation (OFSI) in respect of 'Denied Parties' legislation to check sender and receiver details against a government database. To this end, we are required by the carriers to supply the full names and email addresses of sender and receivers of all qualifying items.

Postal Services SLA

Current Estates Committee approved SLA

Things to do now

Contact us

Internal mail enquiries

  • Telephone:
    +44 (0)118 378 7302

External mail and personal mail enquiries

  • Telephone:
    +44 (0)118 378 6530


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Did you know...

Postal Services process and send more than 300,000 letters and parcels each year on your behalf? The total weight is more than 40 tonnes!


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