Your feedback and comments

Our customer promise is to provide the best possible service to our customers we will:

  • Provide a high quality, professional service
  • Handle all enquiries promptly and efficiently
  • Continuously evaluate our performance, to ensure feedback from customers can inform our activities
  • Commit to resolving customer complaints quickly and effectively.

Constructive criticism and comment enables us to improve our service in the future. Compliments are welcome too where they are deserved. Please fill out the form below to leave us feedback, thank you. If you require a response, you must provide some contact details.

If you would like to make a complaint please see our Complaints Process

If you wish to report a problem or fault, or to request a service, please contact the Help Desk.

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  • Telephone:
    +44 (0)118 378 8417

To request a job 8.00am - 4.30pm weekdays

  • Telephone:
    +44 (0)118 378 7000

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