DM1006-Personal Effectiveness: Understanding Myself and Others

Module Provider: Leadership, Organisations and Behaviour
Number of credits: 40 [20 ECTS credits]
Terms in which taught: Autumn / Spring / Summer module
Non-modular pre-requisites:
Modules excluded:
Current from: 2020/1

Module Convenor: Dr Dorota Bourne


Type of module:

Summary module description:

Informed heavily by coaching practice and theory, this module explores what it means to have a professional presence; to reflect on the self as an individual and what this means in terms of personal practices and to explore ways of developing more effective working relationships. The module will explore themes including managing difficult conversations, self-motivation and management, active listening and open questioning (coaching conversations), managing up. It will help students to engage with concepts around wellbeing and stress to increase resilience in the context of their work and studies. It will also seek to develop time management skills to support better planning and scheduling. 


In this module, students will develop a better understanding of themselves and their interactions with others to improve and master their professional presence and management skills.  

The module aims to:

  1. Provide students with the knowledge and skills necessary for the planning and the implementation of one’s professional and personal development. 

  2. Effectively communicate using a variety of communication forms and channels (oral, written, face to face, digital) in a range of contexts such as one on one, groups or conflict situations.

  3. Allow students to shape their presence and brand as leader during these interactions.

  4. Provide students with a toolkit of techniques to influence and persuade others such as negotiation and goal setting skills.

  5. Lay the foundation for Year 2 – Personal Effectiveness as a Leader.

Assessable learning outcomes:

By the end of the module the student will be able to:

1. Use appropriate frameworks and theories to analyse own interpersonal skills and gain deeper understanding of own strengths and development needs.

2. Evaluate theories of learning styles and apply to self and others.

3. Evaluate models of emotional and social intelligence and their use in the workplace

4. Demonstrate interpersonal skills awareness, including effective listening, influencing techniques, negotiating and persuasion. 

5. Design and implement a personal development plan with defined measures, to improve interpersonal skills and take charge of own personal and professional development to 

6. Manage time, set goals, prioritise activities and undertake forward planning in a business environment with a focus on outcomes. 

Additional outcomes:

In the process of achieve the above assessable outcomes, students will also be able to demonstrate:  

  1. Increased self-awareness and emotional control.

  2. Align personal development objectives to the organisational strategy.

  3. Understand how to shape common purpose, as well as approaches to conflict management and dispute resolution.

  4. Apply influencing and persuading skills, to the dynamics and politics of personal interactions.

  5. Evaluate negotiation strategies and practise these. 

Outline content:

Students will be required to analyse, plan and implement a personal development plan that can be used throughout the duration of their studies to promote self-awareness and personal development. Themes related to personal development, growth and learning will be examined through self-awareness and reflection, in order to explore how to contribute to personal and organisational performance. They will also identify theory and models that will inform their thinking about the self and personal de velopment. 

Brief description of teaching and learning methods:

Students will be guided, but not directed in their investigations. A formal learning pathway is provided consisting of both self-directed learning, online sessions and live face to face workshops. Students will be guided by the course facilitators as well as the apprenticeship tutor who will support them in the application of new knowledge into the workplace. The students will also be required to demonstrate learning to peers through presentations and group discussions.

Contact hours:
  Autumn Spring Summer
Practicals classes and workshops 21
Work-based learning 244
Guided independent study:      
    Wider reading (directed) 72
    Advance preparation for classes 3
    Preparation for presentations 2
    Essay preparation 40
    Reflection 18
Total hours by term 400 0 0
Total hours for module 400

Summative Assessment Methods:
Method Percentage
Written exam 100

Summative assessment- Examinations:

Summative assessment- Coursework and in-class tests:

 A 4000 words assignment.

Formative assessment methods:

This element consists of two individual presentations which are peer assessed.

Penalties for late submission:

Standard penalties will apply see here

Assessment requirements for a pass:


Reassessment arrangements:

By resubmission of coursework to the same brief

Additional Costs (specified where applicable):

Last updated: 9 September 2020


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