PM1CM-Introduction to Professionalism and Practice (UoRM Campus)

Module Provider: Pharmacy
Number of credits: 20 [10 ECTS credits]
Terms in which taught: Autumn / Spring / Summer module
Non-modular pre-requisites:
Modules excluded:
Module version for: 2016/7

Module Convenor: Mr Daniel Grant


Summary module description:
This module acts as the introduction to the MPharm 2+2 programme, supporting students as they adapt to University study and introducing them to the role of pharmacists in healthcare and concepts of professional practice. The roles of other pharmacy staff and the wider team of healthcare professionals, and the importance of multidisciplinary working are highlighted. The pharmacy-related legal, regulatory and organisational frameworks and landscapes are introduced, as are the concepts of medicines optimisation and clinical governance. Patient-centred care is identified as a core aspect of pharmacy, and students will start to develop their communication and consultation skills, with an introduction to responding to minor ailments and a particular focus on advising patients on use of non-prescription and prescription-only medicines. Social and behavioural aspects of pharmacy are introduced, relating how these factors can impact on the health and wellbeing of a community. The concept of pharmacists as lifelong learners is considered with the use of reflective practice to inform future learning objectives and the continuation of professional development. This module is fully integrated with PM1BM (Medicines Discovery, Design, Development and Delivery) with key topics and themes overlapping in workshops and assessments.


• To provide students with an introduction to the professional awareness, attributes and knowledge required of a practising pharmacist.

• For students to understand how different pharmacy related disciplines are linked and integrated and their relevance to professional practice.

Assessable learning outcomes:

By the end of this module, students will be expected to be able to:

• Outline the roles that pharmacists may undertake in community and hospital pharmacy, and discuss differences between UK and Malaysian pharmacy practice

• Describe the role of the General Pharmaceutical Council (GPhC) in the regulation of pharmacies, pharmacists and pharmacy technicians, and differentiate from roles of other regulatory bodies such as Lembaga Pharmacy Malaysia

• Explain what it means to be a professional and the requirements associated with this in relation to pharmacy

• Describe the different roles within a Pharmacy team, their training requirements and responsibilities in supporting patient care

• Describe the roles of other healthcare professionals, their training requirements and responsibilities in supporting patient care

• Explain how pharmacy teams can work with other healthcare professionals to optimise patient care

• Describe the structure and function of the NHS, and that of the Malaysian Healthcare System

• Explain the structure and function of the Community Pharmacy Contractual Framework and how similarities and differences exist in Malaysian pharmacy systems

• Outline the pharmacy services included in the community pharmacy contracts in England, Wales, Scotland and Northern Ireland, and those provided throughout Malaysia

• Describe the main principles of clinical governance and the need to maintain and improve standards to optimise patient care (e.g. error reporting)

• Explain what Standard Operating Procedures are, their place in practice and how they support clinical governance in a pharmacy setting, to ensure high quality pharmacy services and patient safety

• Define “medicines errors” and “medicines safety” and explain how the risk of errors can be minimised

• Describe aspects of legislation and health policy relating to Pharmacy in both the UK and Malaysia

• Describe the legal classification of medicines and the requirements associated with POM, P and GSL medicines, and understand the differences seen in the Malaysian Classification of Poisons system

• Explain the different NHS prescription types presented in a community pharmacy and their associated legal requirements, and those associated with prescription types seen in Malaysia

• Outline the legal requirements for labelling dispensed items in a community and hospital pharmacy setting. 

• Define the term “medicines optimisation” and describe its key principles

• Describe the concept of “patient centred care” and explain how pharmacists can contribute to this and support adherence.

• Describe the relationship between social factors and health and wellbeing.

• Describe the biomedical and bio-psycho-social models of health and disease. 

• Describe the components of, and barriers to, effective communication.

• Describe the principles of an effective consultation and explain how the Medicine Related Consultation Framework (MRCF) may support this. 

• Describe the principles associated with Responding to Minor Ailments and over the counter prescribing, and identify the differences in availability in medicines available in the UK and Malaysia for such prescribing.

• Demonstrate the ability to use pharmaceutical calculations.

• Describe how the flow of work around a pharmacy dispensary (hospital and community) is managed to optimise efficiency and minimise risk (to patients and staff).

• Define “pharmacy ethics” and use the GPhC Standards of Conduct, Ethics and Performance

Additional outcomes:

During the course of this module, students will: 

• Develop professional behaviours and learn to demonstrate these in accordance with the GPhC Student Code of Conduct

• Develop independent study and problem solving skills

• Develop an ability to work effectively on their own and as part of a team

• Develop appropriate communication and consultation skills including suitable questioning and explaining techniques.

• Learn about the professional practices of RSoP and RSoP Malaysia staff 

• Develop reflective practice and use this to identify further areas of development

• Develop communication and time management skills

• Develop their ability to critically appraise information

• Develop a range of IT skills and expertise in information retrieval in relation to primary and secondary information sources, including information retrieval through on-line computer searches

Outline content:

• Introduction to the role of the pharmacist & professionalism

• The role of the General Pharmaceutical Council (GPhC) in the regulation of pharmacy, ensuring fitness to practice and promoting patient safety (including the GPhC Standards of Conduct, Ethics and Performance), and the roles of Lembaga Farmasi Malaysia

• Introduction to the Personal & Academic Development Portfolio, Continuing Professional Development and the portfolio research skills exercise

• Pharmacy and other healthcare staff, their training and regulation and role in patient care

• Introduction to the NHS and related legislation, and Malaysian healthcare systems

• Introduction to community and hospital pharmacy (including half day visits to a community pharmacy and hospital)

• Introduction to clinical governance

• Introduction to medicines safety

• Introduction to pharmacy law and ethics

• Information Governance, Data Protection Act & Freedom of Information Act

• Legal classification of medicines

• Introduction to prescriptions & medicines optimisation, including identifying adverse drug reactions (linked to PM1BM)

• Routes of drug administration

• Introduction to labelling requirements and supplying medicines on prescription, including use of the British National Formulary and The Drug Tariff (linked to PM1BM)

• Patient centred care: Communication/consultation skills & supporting adherence 

• Clinical skills in community pharmacy – introduction to responding to minor ailments including skin conditions, pain & musculoskeletal conditions, respiratory conditions, diseases affecting the eye, ear and nose, gastrointestinal conditions, child health and women’s health.

Brief description of teaching and learning methods:

The course content will be delivered through a range of teaching methods including lectures, workshops and practicals. Students will be signposted to additional resources to supplement the lecture material.

Attendance to all teaching sessions is required and poor attendance will be recorded in the student’s personal file.

Contact hours:
  Autumn Spring Summer
Lectures 21 21
Tutorials 2 2
Practicals classes and workshops 20 8
Guided independent study 55 61
Placement 4 4 2
Total hours by term 100.00 96.00 4.00
Total hours for module 200.00

Summative Assessment Methods:
Method Percentage
Written exam 100

Other information on summative assessment:

Formative assessment methods:

Students will be encouraged to reflect on their own achievements throughout the MPharm 2+2 course, the Personal & Academic Development Portfolio can be used to facilitate this. 

Communication skills and responding to symptoms will be assessed through a formative and diagnostic assessment

Formative assessment and feedback will be provided through workshop classes and on-line assessments

Penalties for late submission:
The Module Convenor will apply the following penalties for work submitted late, in accordance with the University policy.

  • where the piece of work is submitted up to one calendar week after the original deadline (or any formally agreed extension to the deadline): 10% of the total marks available for the piece of work will be deducted from the mark for each working day (or part thereof) following the deadline up to a total of five working days;
  • where the piece of work is submitted more than five working days after the original deadline (or any formally agreed extension to the deadline): a mark of zero will be recorded.

  • The University policy statement on penalties for late submission can be found at:
    You are strongly advised to ensure that coursework is submitted by the relevant deadline. You should note that it is advisable to submit work in an unfinished state rather than to fail to submit any work.

    Length of examination:

    3 hours (Written examination)

    Requirements for a pass:

    In order to pass the module, students will be required to achieve at least 40% in the final examination.

    Reassessment arrangements:

    Re-examination in August for end of module written exam.

    Additional Costs (specified where applicable):

    Last updated: 22 February 2017

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