MNM2RR-Reputation and Responsibility

Module Provider: Marketing and Reputation
Number of credits: 15 [7.5 ECTS credits]
Terms in which taught:
Non-modular pre-requisites:
Modules excluded:
Module version for: 2016/7

Module Convenor: Dr Helen Stride


Summary module description:
The Reputation and Responsibility module explores the identification, development and management of reputation, corporate responsibility and board effectiveness critical to organisational performance. It focuses upon the strategies and choices in organisational relationships, the values that underpin these choices and the integrative as well as analytical thinking demanded of managers if strategic decisions are to be operationalised in a transparent, purposeful and accountable manner. By explicitly building on previous modules of the MBA programme, Reputation and Responsibility focuses upon the strategic, holistic and integrated nature of management in a complex business environment.

The module aims to:
• develop knowledge and understanding of the holistic nature of strategic reputation management
• foster debate and discussion around issues of corporate responsibility and board effectiveness
• introduce key concepts of how relationships are built and apply the principles and theories to the understanding of successful organisational relationships
• introduce key concepts of stakeholder management, raise awareness of the complex nature of challenges that organisations have to deal with and enable a reflection on choices around deployment of resources and future strategies in situations where there are conflicting demands
• expose programme members to a range of tools for the analysis of perceptions related to reputation and illustrate application of such tools through a range of activities and case-studies
• help programme members to apply key principles of corporate responsibility and board effectiveness to the achievement of long-term performance
• allow programme members to gain an understanding of what information they need, to make integrative decisions and how they might use frameworks to make the most of the information organisations already have

Assessable learning outcomes:
Assessable outcomes
By the end of the module it is expected that programme members will be able to demonstrate their ability to:
• Identify and discuss the nature of relationships, their purpose and their context that impact positively and negatively on the attainment of long term strategic objectives for the organisation
• Describe the latest academic thinking in the areas of reputation management, how it links to the achievement of the longer term purpose of the organisation and the diagnostic tools and the research process associated with the proactive management of organisational reputation
• Critically reflect on the current debate around issues of corporate responsibility and board effectiveness and consider how insights and recommendations relate to management theory and practice
• Perform a stakeholder analysis to inform strategic planning
• Judiciously analyse the relevance and appropriateness of relationship and stakeholder theory, reputation management and governance to long term sustainable strategic management
• Critically reflect on value and values in organizations and challenge the accepted tools where appropriate as part of the evaluation process
• Synthesize information, evaluate and reflect on alternative theories and concepts evidencing a problem solving approach and showing an understanding of the implications of recommendations
• Embrace an interdisciplinary approach to the concepts studied and application of differing methodologies in an integrated manner

Additional outcomes:
Additional outcomes
By the end of the module it is expected that programme members will be able to demonstrate their ability to:
• Adopt a problem-solving approach and use a number of analytical models and tools to understand reputational issues
• Engage in a critical debate regarding corporate responsibility, organisational purpose and value and the role of boards
• Manage the research process to gather required information and data from a wide group of stakeholders and interpret complex qualitative and quantitative data to inform strategic decision making
• Understand and apply behavioural models to practical scenarios and communicate clearly and confidently their analysis through written reports and a variety of mediums
• Work autonomously, as well as collaboratively, managing the process of study, prioritising appropriately
• Reflect on their own understanding and ability to communicate with others in the subject area.

Outline content:
Outline content:
The key topics covered in all modes of study address the aim of enabling programme members to develop an appreciation and understanding of the following issues.
• The exploration of the foundation of reputation by focussing on the study of relationships.
• Principal alternate approaches for the identification and measurement of organisational responsibility.
• The integration of the study of organisational reputation into the wider context of how business relates to society, issues of social responsibilities and a discussion of what constitutes purposeful governance.
• An integrative exploration of the management of organisational reputation, corporate responsibility and board effectiveness

Brief description of teaching and learning methods:
Executive MBA - Teaching and learning methods:
The Executive MBA programme has an NGO-based project linked to the Reputation and Responsibility module which provides the basis for group work and group assignment. There are also taught workshop sessions and online study materials and readings provided.

Executive MBA - Contact Hours -
Practical Classes and workshops - 28 hours
Fieldwork - 42 hours
Guided Independent Study - 80 hours
Total hours - 150

Flexible MBA - Teaching and learning methods:
The learning methodology for programme members undertaking the Reputation and Responsibility module includes online self-study learning materials and exercises designed to help programme members to apply their learning to their own context delivered via the study guide, a two day workshop delivered by a subject specialist and access to a designated online subject database.

Flexible MBA - Contact Hours -
Practical Classes and Workshops - 14 hours
Guided Independent Study - 136 hours
Total Hours - 150

Contact hours:
  Autumn Spring Summer
Total hours by term
Total hours for module

Summative Assessment Methods:
Method Percentage
Written assignment including essay 100

Other information on summative assessment:

Formative assessment methods:
Workshop activities are undertaken to support formative assessment of the learning. These activities are not assessed for the purposes of the final module mark.

Penalties for late submission:

These are in accordance with the mode of study arrangements laid out in the programme guide.
Penalties for late submission on this module are in accordance with the University policy. Please refer to page 5 of the Postgraduate Guide to Assessment for further information:

Length of examination:

Requirements for a pass:
Assignments: the pass mark is 50%.

Reassessment arrangements:
These are in accordance with the arrangements for resubmission laid out in the programme guide

Additional Costs (specified where applicable):
1) Required text books:
2) Specialist equipment or materials:
3) Specialist clothing, footwear or headgear:
4) Printing and binding:
5) Computers and devices with a particular specification:
6) Travel, accommodation and subsistence:

Last updated: 18 December 2017

Things to do now