DM1006-Personal Effectiveness: Understanding Myself and Others

Module Provider: Leadership, Organisations and Behaviour
Number of credits: 40 [20 ECTS credits]
Terms in which taught: Autumn / Spring / Summer module
Non-modular pre-requisites:
Modules excluded:
Current from: 2018/9

Module Convenor: Dr Dorota Bourne


Type of module:

Summary module description:

Informed heavily by coaching practice and theory, this module explores what it means to have a professional presence; to reflect on the self as an individual and what this means in terms of personal practices and to explore ways of developing more effective working relationships. The module will introduced and deploy approaches to effective team working. The module will explore themes including managing difficult conversations, self-motivation and management, active listening and open questioning (coaching conversations), managing up. It will help student to engage with concepts around wellbeing and stress to increase resilience in the context of their studies. It will also seek to develop time management skills to support better planning and scheduling.


The module aims to prepare students to:

1. Communicate clearly, effectively and regularly using oral, written and digital channels and platforms; and where appropriate to manage and chair meetings and apply influencing and persuading skills.

2. Use active listening and open questioning to structure conversations and discussions, and be able to challenge when appropriate.

3. Know how to maintain personal presence and present to large groups.

4. Develop an awareness of interpersonal skills of effective listening, influencing techniques, negotiating and persuasion.

5. Work effectively in teams and contribute to creation of effective teams.

Assessable learning outcomes:

By the end of the module the student will be able:

1. To assess and plan for personal professional development

2. To identify and acquire the resources required for personal professional development

3. To implement and evaluate a personal development plan, and to present effectively to the wider student group/stakeholder group

4. To evaluate different types of communication and the application of these, analysing their strengths and weaknesses in different contexts

5. To determine how to maintain personal presence

Additional outcomes:

Students should demonstrate how they have:

1. Taken responsibility for personal time management, goal setting, and prioritisation thereby demonstrating forward planning in a business environment with a focus on both outcomes and personal well-being.

2. Demonstrate how to use widely recognised tools and techniques to ensure the management of time and pressure effectively, including prioritisation and strategic alignment of activities.

3. Taken responsibility for each step of the personal development process

4. Analysed their interpersonal skills and taken responsibility to further development of these through engagement with all relevant stakeholders, in a professional and inclusive manner

5. Applied their thinking with adaptability and agility to changing organisational needs.



This module is benchmarked against the following CMDA Knowledge and Skill criteria: (Communication), which are set out in the CMDA Assessment Plan – see ger_Degree_Apprenticeship_.pdf. It is also benchmarked against the following four behaviour criteria: Takes responsibility, Inclusive, Agile, Professionalism.

Outline content:

Students will be required to analyse, plan and implement a personal development plan that can be used throughout the duration of their studies to promote Self-awareness and Personal Development. Themes related to personal development, growth and change will be examined through self-awareness and reflection, in order to explore how to contribute to personal and organisational performance. They will also identify theory and models that will inform their thinking about the self and personal development. They will be required to report their findings. These will be shared with the apprenticeship provider.

Brief description of teaching and learning methods:

Students will be guided but not directed in their investigations. They will be aspects of formal learning that will be supported through an extended learning path and workshops. They will work with their apprenticeship tutor to reflect this learning back into a development plan. There will be an initial workshop to help them prepare, and there will be formative assessment of their engagement and use of course learning. The student will be required to prepare a reflective commentary on their personal learning and implications for future practice. They will be required to demonstrate learning to peers and colleagues.

Contact hours:
  Autumn Spring Summer
Practicals classes and workshops 21
Work-based learning 300
Guided independent study 79
Total hours by term 400.00
Total hours for module 400.00

Summative Assessment Methods:
Method Percentage
Report 100

Summative assessment- Examinations:

Summative assessment- Coursework and in-class tests:

Whilst students will be supported to develop a portfolio of evidence, the assessment will predominantly be based on structured reflection on the learning achieved during the year. This will comprise a blog and end of module summary. In addition students will make two presentation to peers. Peers will assess the presentation against identified assessment criteria

Formative assessment methods:

This element consists of two individual presentations which are peer assessed.

Penalties for late submission:

Standard penalties will apply see here

Assessment requirements for a pass:


Reassessment arrangements:

By resubmission of coursework to the same brief

Additional Costs (specified where applicable):

Last updated: 13 September 2018


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