Fines

Why we charge fines

With 22,000 registered users demand on Library materials is continually increasing. Therefore it is important for our members to obtain access to items they require as quickly as possible. Our fines system is intended to prevent people retaining Library materials for longer than they are allowed, so that they do not impede other peoples' access to them.

How to avoid fines

• Check due dates and renew loans online 24/7 via the Unicorn catalogue
• Check your University email account regularly for Library messages - Standard Loan items can be recalled from you before the original due date
• Print and keep a receipt as a reminder of when the book is due back
• Do not lend your card to anybody else - you are liable for all items on your account returned late
• Return Library materials via the Book Drop to the right of the main entrance whenever the Library is closed
  

If you have enquiries about your loans please contact us as soon as you can.

Current fines

The following fines are charged on Library items returned late.

Standard or Term loan items	80p per day when they have been recalled and are overdue External card holders are charged 80p per day on the late return of Standard and Term loan items
7-day loan items	80p per day
1-day loan items (journals)	50p per day
6-hour loan items from the Course Collection	80p per hour or part of an hour (including hours the Library is closed)
Items assumed lost	£10

You will be charged for replacement of any lost items. For more information see Charges for lost items.

Methods of payment

Cash

Pay your fines or charges (of any amount) using cash at the Collection Point or Ground Floor Information Desk. During staffed hours only.

Fines Payment Machines

Pay your fines or charges of up to £12 using coins on the Fines Payment Machines. The Machines are in the Main Hall and the Course Collection connected to the Self-Service Points. Change is given. Available anytime the Library is open.

Credit/Debit Card payments

Pay fines or charges of £5 or more using your Credit/Debit card at the Ground Floor Information Desk. Telephone payments can be made by calling (0118) 378 8770.

Credit/Debit card payments available at the following times only:

• Monday - Thursday, 09:00 - 16:30
• Friday, 10:00 - 16:30

Cheque

Pay your fines or charges by cheque (made payable to 'University of Reading') at the Collection Point or Ground Floor Information Desk. During staffed hours only. 

To pay by post, please send your cheque to the Library with your name and Student/Library Card number and details of the fine or charge you are paying.

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