Requesting items from Store and Closed Access collections
Some items are kept in areas not accessible to Library users. Such material will have the location on the Unicorn catalogue "Off-site Store - available on request" or "In Closed Access - available on request". Many items listed in the Online Card Catalogue will also be on closed access.
Off-site Store items
Making requests
- When you find the item on Unicorn, click on the "Request item from Off-site Store" link on the left-hand-side of the display and fill in the details - see Requesting items from the off-site Store using Unicorn for detailed help. Requests can be made in advance of a visit, just specify the dates you want the item when you fill in the Request form on Unicorn.
- We can collect a maximum of five items for you.
Collection times and availability
- Collections are made Monday and Thursday each week.
- Requests placed by 08:30 on Monday morning will be available after 15:00 on Monday.
- Requests placed by 08:30 on Thursday morning will be available after 15:00 on Thursday.
- We will keep the item available for you to collect from the Collection Point on the Ground Floor for seven days.
Closed Access items
Making requests
- If you find the item on Unicorn, click on the "Request item from Closed Access" link on the left-hand-side of the display and fill in the details - see Requesting items from closed access collections using Unicorn for detailed help. Requests can be made in advance of a visit, just specify the dates you want the item when you fill in the Request form on Unicorn.
- For items found only in the Online Card Catalogue, please request them at the Ground Floor Information Desk. To request such items in advance please contact the Library at least 2 working days before you require the items.
- We can collect a maximum of five items for you each day.
Collection times and availability
- Items are collected twice daily Monday-Thursday at 09:00 and 14:00, and once on Fridays at 12:00.
- Items will be available one hour after these collection times.
- We will keep the items available for 24 hours unless you have asked for a longer period.