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Staff training

CQSD is here for all staff. A central part of our activities is a programme of over 500 workshops and courses, many of which are open to everyone. There is no charge for attendance at these sessions.

Whiteknights House in the snow

Details of the programme are continually updated and you can search the information on this website from the .

You can now also book online through the Employee self-service facility, which includes search tips (PDF - 550KB) to help you find the course you want. If you are unable to use Employee Self Service please email requests to

School-based sessions

CQSD will also be happy to assist you in organising sessions on a School/Office basis. This is offered free of charge if the provision can be made internally. We normally ask that you ensure that there are a minimum of eight people attending the session and the use of a local room to bring the session to your environment. For more information or to discuss your needs please contact Jackie Ward on

The University Library

Library staff offer training in the effective use of the Library. This includes presentations, and workshops for undergraduates, postgraduates and staff, tours of subject floors and self-paced and workshop instruction on electronic sources of information. See

Statistical Services Centre

Courses for non-statisticians are targeted at scientists and technologists who find themselves dealing with data on a fairly regular or infrequent basis. Their aim is to furnish participants with a good level of competence on a range of statistical methods and principles. Courses for statisticians are on advanced and modern statistical topics. Within them participants are shown how to use effective methods using major statistical packages. These courses are aimed at applied statisticians and use examples from medical and other areas of application. There is a charge for these courses.

International Study and Language Institute

A variety of programmes to improve spoken and written English are available and can, by arrangement, include staff whose first language is not English.

Media training

The University press office organizes a number of small group media training sessions with an external media trainer. The sessions, which are very interactive, take place on campus and focus on developing confidence in radio and TV interview situations as well as providing quotes and comment for the news media. The training is most relevant to academics looking to develop a media profile or to promote their research. The press office can also provide a tailored day for a Department, School or research theme. Informal media guidance is always available by phone or in person from the press office. More information on how the press office can help at:

Health and Safety Services

Health and Safety Services organise a wide variety of training sessions, many of which are mandatory for certain groups of staff. An explanation of the work of Health and Safety Services is given at each new staff induction. Details of the current programme may be obtained from your or via the Area Health and Safety Co-ordinators webpage.

First Aider Training

First Aid training is provided by ABC Medical Services Ltd, tel 08452 300 999.

Facilities Management

To complement the central CQSD programme, Estates and Facilities offers a variety of training opportunities for staff who work in the Directorate. To contact the Estates and Facilities Training and Development Office please email or call 6113.

Coaching at Greenlands

Henley Coaching Services offer all staff the chance to be coached for free by coaches on the Henley Certificate in Coaching programme.

Useful Guide Library

CQSD have signed up to a service that delivers a series of useful guides which you can access online. These guides are here to help you in both your personal and professional development.

The Useful Guide Library is an e-learning resource library available to members of staff at the University of Reading.

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