Getting Support and sources of information
If you feel you need some help in terms of advice, support and/or representation to help resolve a problem at work then please contact a Staff Forum representative.
The Staff Forum generally encourage resolution of such problems through negotiation, usually at a local level.
If you need help with a matter relating to your employment (for example, to a specific provision of your contract – salary, working hours, holidays etc; or to your work but not to a specific provision of your contract – for example, bullying or harassment), you should do the following:
- Ensure you clearly understand your rights and what your contract of employment actually says
- Ensure you refer to any relevant HR policies or and procedures which may help guide you through how to raise a concern about a particular matter
- Speak to a Staff Forum Employee representative for advice and guidance as required
- You can find a guide to your basic employment rights on ACAS website.
In this section you will find information and links to the following topics:
- Discrimination, bullying and harassment
- Complaints (Dealing with problems)
- Disciplinaries, dismissal and redundancy
- Fixed-term and part time working
- Illness, stress and injury at work
For information about benefits, including state pensions, child benefit and other social security provision, contact the Benefits Agency; your nearest branch is listed in the telephone book, or you can get advice and information on the agency's Freeline telephone number: 0345 313233.
You can find information about social security provision on the web at: www.dwp.gov.uk/lifeevent/workage.
For information about National Insurance, see the Inland Revenue National Insurance Contributions pages on the HM Revenue & Customs website.
For advice and support please contact:
- Tel: 0118 378 5796