Drop in & Learn for staff and students offers a flexible way of getting help and advice with IT training.
Taught Courses & Training Notes:
A wide range of Taught Courses & Online Training notes are available from Training section of the IT Services website.
Support for Departmental IT Staff:
IT Services run the IT Supporters organisation, holding frequent events during term time and an annual conference, to advise & assist Departmental Staff.
ITS Help Team:
- IP Address Registration & Management
- ITS Status Updates
- Ticket Management
Use of the Remedy system to manage ITS Help tickets and project workflow throughout the University & all IT Supporters.
IT Services register account for the following types:
- Group (multiple users)
Hourly Paid Work:
IT Services can provide specialist IT Support & Consultancy upon request
Desktop IT Support:
IT Services can provide specialist Desktop IT Support upon request
Enhanced Systems Support:
IT Services can provide specialist Systems Support upon request
Enhanced Web Support:IT Services can provide more detailed Web Support upon request
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