If you have a Firm or Insurance offer for an undergraduate programme at the University of Reading, this page will guide you through the next steps in confirming your place at the University and answer the most popular questions.
When you have received your results (and we have received them too) you can check the status of your application through the UCAS Track service using your Personal UCAS ID number and password. Alternatively, you can check the UCAS website status of your application through the RISISweb Portal using your Reading ID number and password.
If you are unsure whether we receive your results direct from UCAS, or whether you need to send them in to us, then check the UCAS website to see which results we receive automatically. If your qualification(s) aren't on the list, you will need to scan and email them to us at email@example.com.
We will be contacting you via email in the next few weeks to provide more information about what will happen next as you join the University of Reading. In the meantime, why not explore our Welcome website?
If your offer is still conditional, then please do not worry. We have put together some Frequently Asked Questions which we hope will help answer any queries you may have. However, feel free to contact us should you require anything further.
We are open from 9.00am to 5.00pm on Monday to Friday, with extended opening hours on A-level results day:
- Thursday 17 August 7.30am to 6.00pm
Frequently Asked Questions (FAQs)
- How do I know if I have a place at the University of Reading?
- I have met or exceeded my offer conditions, what do I do next?
- What if I have not met the conditions of my offer?
- I’m having my exams remarked, what should I do?
- I have been unsuccessful in securing a place, what do I do now?
- My place hasn't been confirmed, have you received my results?
- I’ve been accepted by another University, but I want to come to the University of Reading. What should I do?
- I would like to defer my place to 2018, how do I do this?
- Will you be able to give me my results?
- I’m away during results day; can my parents or guardian call on my behalf?
- I hold an unconditional offer, can I change my course?
- I have been made an unconditional offer on a different course, what do I do now?
- How do I respond to my change of course offer?
- When will I hear about my application for accommodation?
- The University of Reading was my Insurance choice, how do I apply for accommodation?
In the first instance, check the status of your application through the UCAS Track service using your Personal UCAS ID number and password. If you are unable to access Track then you can check the status of your application through the RISISweb Portal using your Reading ID number and password.
If we have confirmed your place and you are unconditional, then congratulations! You do not need to do anything at this stage and we will be contacting you via email in the next few weeks to provide more information about what will happen next as you join the University of Reading. In the meantime, why not explore our Welcome website?
Please don't worry; we will still aim to make a decision by Thursday 17 August or as soon as possible thereafter. We are able to offer some flexibility if you should narrowly miss your conditions, so please check your UCAS Track or RISISweb Portal in case there is a decision there.
Please contact us by phone or email, so we are aware of a potential change to your results. Remember to include your personal UCAS ID number on your email or have it to hand if you call. You will need to submit your re-marked results by 31 August 2017.
We review all applications thoroughly to see if we can offer a place, however competition for places is high and unfortunately we cannot accommodate everyone. If you have extenuating circumstances that have affected your exam performance, please do get in touch with the relevant information and we will review your application. If you had already told us about any extenuating circumstances before your results were released, then we would have taken them into consideration.
I've been accepted by another University, but I want to come to the University of Reading. What should I do?
If you are in this situation, please contact us and we can discuss your options with you.
Simply email us, including your full name and UCAS Personal ID or Reading ID number, to confirm that you would like us to defer your place until the following academic year. Please note, you will still need to meet the terms of your offer by 31 August 2017 in order to defer your place.
If for any reason you are unable to meet the terms of your conditions, you can re-apply for entry the following year through UCAS.
Unfortunately we cannot give out any results, so please make sure you arrange to collect these from your school or college. If you are going to be unavailable during results time, you should make alternative arrangements with your school or college to receive your results.
We are bound by the Data Protection Act 1998 to treat your application confidentially so we normally cannot discuss it with anyone else. However, you can nominate an alternative person to communicate with us on your behalf. If you wish to nominate someone else, simply send us an email with the name and contact details of that person. Remember to include your full name and UCAS personal ID or Reading ID number too.
You may have decided that you have chosen the wrong course and would like us to consider you for an alternative one. You will need to phone or email us, letting us know which course you would like to change to. If there are places available we will consider you for that course and let you know whether the change has been approved or not.
If you have been made an unconditional change of course offer, we would advise you to consider whether the course would be something that you would be interested in studying. You can read about all of our undergraduate courses on our Study and Life pages. You can also get in contact with the Admissions Team who will be happy to answer any questions you may have.
To respond to this unconditional change of course offer, please log on and reply through UCAS Track within 5 days. After 5 days, if you have not accepted or declined our offer, UCAS will automatically decline it for you.
The Accommodation Team expects to issue your room offer within 5 working days of your academic place becoming unconditional.
The University will automatically confirm your place to the Accommodation Team so you do not need to contact them unless you have any particular concerns. They will contact you via email so please regularly check the email address which you supplied to the University. Your offer will detail the type of room and the hall that you have been allocated (for example, a premium en-suite room in Mackinder Hall). It will also include the date that you will be invited to arrive, the cost of your accommodation and your payment instalment dates.
Once your offer of a place has been made unconditional and you have been firmly placed at Reading, you are eligible to apply for accommodation. Accommodation applications for Insurance candidates will open from Monday 21 August. To apply, please log onto your personal applicant portal from 21 August.
Your username is your 8-digit Reading ID Number and your password is your date of birth (in the format "ddmmyyyy"). Please select "Accommodation" from the Actions menu at the top of the screen. Here you will be able to access the Student Accommodation Online application system and proceed to make an application.
Please note that a place in halls cannot be guaranteed if Reading is or was your Insurance choice. The number of rooms available varies from year to year depending on the number of successful applications to the University. Students originally holding Insurance offers will need to explore alternative accommodation arrangements if University accommodation is full – you will be provided with further information and guidance if this situation arises.