NORWAY
 
 Name of Network         UNINETT
 
 Contact person          Petter Kongshaug
 
 Postal address          SINTEF DELAB
                         N-7034 Trondheim
 
 Telephone number        +47 7 592980
 
 E-mail address RFC822   Petter.Kongshaug@delab.sintef.no
 
 E-mail address X.400    C=no; ADMD= ; PRMD=uninett;  O=sintef; OU=delab;
                         S=kongshaug; G=petter;
 
 Newsletter              UNINyTT
 
 
 HELP DESK AND USER-DOCUMENTATION
 
 There is a Help Desk for queries

 The user support is mainly done by the individual organizations.
 UNINETT are using NetNews and electronic mail for user support.

 User Guides
 
 UNINETT has made separate userguides (in Norwegian) for the EAN X400
 mail system, for file transfer and for terminal access. User
 documents on "How to do .." for different topics are available from
 the UNINETTINFO server.
 
 
 USER GROUP SUPPORT ACTIVITIES

 Little activities aimed to speific user groups. (Though we have
 national NetNews groups on specific topics, of course)
 
 
 SUMMARY OF MAJOR INFORMATION SERVICES ON NETWORK
 
 Interactive (Information) servers (including database servers):
 
   Anonymous FTP:
      - aun.uninett.no - UNINETT Information server (UNINETTINFO)
        129.241.1.99   - Information files - on UNINETT and
                         services available by the network.
                       - Distribution of UNINETT relevant software
                         like PP, ISODE, Mac and PC communication
                         software.
      - ugle.unit.no   - Information (and program) server for the
        129.241.1.97     University of Trondheim and SINTEF. The 
                         information for the users are in the info/
                         catalogue.
      - nora.hd.uib.no - The Norwegian Computing Centre for the Humanities
        129.177.24.42

   Database:
      SIF database       Information on research projects. Contact
                         SIF,NSD, Hans Holmboesgt. 22, 
                         N 5007 Bergen. Tel: +47-5-213247
                         E-mail: gubberud@nsd.uib.no
                                   
   File servers:
      - GOPHER server  - The central Gopher server for Norway is
                         gopher.uninett.no, port 70

      - UNINETTINFO    - The same information as available from ftp.
                         E-mail address: info@uninett.no.
                         Start with the command HELP

                         GOPHER server: gopher.uninett.no, port 8300

      - The Norwegian Computing Centre for The Humanities
                         The same information as available from ftp.
                         E-mail address: fileserv@nora.hd.uib.no
                         GOPHER server: nora.hd.uib.no, port 70

 Electronic mail-list servers:  none
 
 Electronic conferencing servers:

      - NetNews -  national and local groups.

 Bulletin Boards servers: none

 Directory servers:
      -  QUIPU X.500   - UNINETT Directory  service
                         University of Oslo Directory service

                         Requests to the directory service can be sent
                         by electronic mail - to adress:
                         directory@uninett.no. Start with command:
                         help in the subject field.

 Library catalogues:


      - BIBSYS        - A database containing information on
                        all available literature
                        at Norwegian university and college
                        libraries. Access via telnet3270
                        or VT100. (Contact: BIBSYS, 7055 Dragvoll
                        tel: +47-7-592096/7, E-mail: info@nobibsys.bitnet)

                        Search by E-mail - to: genserv@nobibsys.bitnet
                          User documentation - send the word info in
                          the Subject field.

      - UBO:Bok       - Information base at the University of
                        Oslo. (kari.uio.no)
                        BOK: References to Norwegian books
                             (1971 ->) (kari.uio.no)
                        NOTA: Articles published in 400 norwegian
                              periodicals (1980 ->) (kari.uio.no)
                        SAMBOK: Containing book titles from app.
                                300 libraries (1983 ->) (kari.uio.no)

      - TRIP          - Information on a variety of topics.
                        (University of Oslo) (kari.uio.no)
 
                        For UBO:Bok and TRIP contact:
                        Tel: +47-2-553630 - line 778
                        E-mail: bente.langfoss@ub.uio.no, m.r.faust@ub.uio.no

 Future
 
     - Connecting more databases.  Encouraging UNINETT members to share
       information.
 




# 31.10.93 Malcolm Hamilton